Shipping policy
Shipping Policy Template
1. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
We provide international shipping to the following regions. Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time |
| United States | 7-15 business days |
| United Kingdom | 7-12 business days |
| Australia | 8-15 business days |
| Rest of World | 10-20 business days |
Note: Delivery delays can occasionally occur due to customs clearance or local postal service issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
How to track your order:
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You can track your package directly on our website via our [Link to your "Track Order" page].
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Alternatively, you can visit 17track.net or Track123 and enter your tracking number.
4. Customs, Duties, and Taxes
[CHELHEAD] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Contact Us
If you have any questions about the shipping of your order, please contact us at support@chelheadglobal.com.